Many businesses are leveraging the speed and efficiency of text messaging with customers. In fact, study shows that 80% of people use texting for business purposes.

It’s important to understand that texting for business is not the same as texting your friends and family and there are rules you should follow in order to create a good experience for your customers.


This infographic shows 10 Business Text Messaging Etiquette You Need to Follow to avoid annoying customers and other potential issues.

10 Business Text Messaging Etiquette Rules You Need to Follow Infographic

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