The evolution of technology has dramatically changed the customer experience. With more channels, devices and options, customer expectations are higher than ever. Businesses need to step up their customer experience strategy to not only meet but exceed those expectations to build a lifelong relationship with their customers.

To help businesses stay competitive, check out this infographic outlining some top customer experience statistics that every business should know as well as some tips to help improve and meet those expectations.

Customer Experience Statistics Infographic Zingle

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