The attorneys at Ross & Pines are an elite team of advocates dedicated to achieving the best interests of their clients in every case they handle. From clients facing debilitating injuries, complications related to immigration, or criminal charges, the attorneys at Ross & Pines have the ability and experience to deliver the outcomes their clients are looking for.

“Zingle has truly revolutionized the way we communicate with clients. Having our entire office able to access client conversations at the same time helps us speed up communication, which allows us to move cases forward faster.”

- Noah Pines, Partner, Ross & Pines LLC

The Challenge

Atlanta-based law firm Ross & Pines was looking for a text messaging solution to create a client-friendly and more efficient process of communication with the goal of streamlining communication, especially with clients who don’t use email often. Atlanta-based law firm Ross & Pines LLC was looking for a text messaging solution that enabled attorneys to improve communication with clients, especially younger ones and those clients don’t use email.

The Solution

Ross & Pines LLC was able to use their existing phone number as their Zingle text number and promoted the texting capability on its website. Soon after launching their text messaging program, Ross & Pines clients started communicating with attorneys in a variety of ways including texting for directions to the office, court date reminders, court locations as well as texting in photos of accidents and injuries to streamline the information gathering process.

The Results

Time save with less phone calls

Improved communication that moved cases forward, faster