January 19, 2014

Hotel Service-On-Demand Now a Reality with New Text Message Concierge

Impatience is a virtue and more free time is the ultimate luxury. Zingle is a new type of personal texting service that gives hotel guests service-on-demand, a VIP-experience through a simple text message. In our hyper-connected world, impatience has become the enemy of loyalty, with only 8% of hotel guests remaining loyal to a brand. Zingle is solving this problem, for hotels including Loews Vanderbilt, Loews Portofino Bay Hotels and Four Seasons Philadelphia, by giving them a valuable way to speed up and personalize service, score higher guest reviews and have more repeat stays.

What makes Zingle different it that it takes an existing technology that everyone uses for fast personal communications and extends it to bring VIP benefits that wouldn’t otherwise be readily accessible. For any request or order, Zinglers text the mobile concierge number…

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