Zingle connects your hotel staff and your guests, the way everyone wants to communicate – via messaging. Our 2-way messaging platform enables your staff to quickly respond to guest requests from any device.
Instead of calling the front desk, guests can message for anything, anywhere, anytime.
Room Service & Dining Reservations
Spa Appointments & Tee Times
Extra Towels, Wakeup Calls, Concierge
Message ahead for cars
After receiving a welcome message, guests can easily message back for anything they need. (room service, spa appointment, drink order, you get the idea).
Hotel can easily reply to each request with a custom or automated response thru the Zingle platform from the web or mobile app. Requests can also be printed on the Zingle printer.
Ease of requesting services increases frequency of booking
Keep guests on property spending money
Increases repeat booking & new reservations
Faster, better service = happier guests & better reviews
Guests don’t have to wait on hold for any requests
Feedback surveys or link directly to TripAdvisor thru a text, email or social inbox
Shorter wait times at check-in and concierge
Staff saves time with auto responses & templates
PMS integrations to steamline work flow
Implement into your app
Zingle easily integrates into your existing software and management systems.
Know what’s happening, good or bad, in your hotel at all times.
Learn about issues immediately and resolve them fast.
Translate messages into 90 languages. Ciao, Hola, Bonjour...
Staff can respond on any device from desktop to mobile.
No need to answer “WiFi password?” ever again. Zingle responds for you.
Complete with integration into various PMS’ and Newmarket’s HotSOS, Zingle provides real-time customer data syncing and automated order management. PMS integrations include: