New Research Exposes Hidden Service Risks for Hoteliers

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Posts Tagged ‘customer loyalty’

5 Ways Business Text Messaging Builds Customer Loyalty

“Customer retention is a byproduct of customer service and experience. Create a good experience, that’s consistent and predictable, and you have a shot at customer retention.” – Shep Hyken via NGDATA.com I think this quote is spot on when it comes to retaining customers and building loyalty. You don’t even need to have a great…

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