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Posts Tagged ‘customer review’

How to Engage Your Guests and Get Crucial Feedback

It’s no secret that TripAdvisor and other online review sites have a great influence on booking decisions. In fact, a study from New York University’s Preston Robert Tisch Center for Hospitality and Tourism found that travelers are nearly four times more likely to select a hotel with higher review scores when prices are the same.…

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Ways to Calculate ROI for Your Business SMS Texting Program

There are many ways businesses can use and benefit from using SMS text messaging to engage customers. Depending on how text messaging is used, there are different ways to measure and calculate the return on your investment. Everything you do in business needs to have a goal in mind that will achieve a quantifiable result.…

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