Posts Tagged ‘hotel guest texting’

Webinar: How to Get Your Guests to Spend More and Love You for It

Did you know that fully engaged hotel guests spend 46% more per year than disengaged guests? Without guest engagement, there is no revenue. In this recorded webinar presentation, we will be sharing some interesting stories around different travel experiences and ways hotels can leverage guest data, personalization and real-time communication to engage guests with more…

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InterContinental Cleveland Integrates Text Messaging to Streamline Guest Services

Located next to the University Circle cultural and arts district of Cleveland, Ohio, InterContinental Hotel Cleveland offers guests a true experience of Ohio with historical buildings, parks, and museums all nearby, IHG Cleveland aims to extend that authentic local experience for their guests in a personalized way. (Via TripAdvisor)   Let’s meet Roland Ivy, a…

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How to Increase Hotel Revenue with Text Messaging

According to a 2018 Travel and Hospitality Industry Outlook Report, the hotel sector is projected to sustain strong 5–6 percent growth throughout 2018, setting up the industry to hit a record-breaking $170 billion in gross bookings. In order for hotels to capitalize on this trend, they need to think about how to engage guests throughout…

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Talbott Hotel Taps into Text Messaging to Drive Incremental Revenue

About Talbott Hotel Located in Chicago’s Gold Coast Historic District, Talbott Hotel is for guests who savor the finer things but are not interested in formality. Talbott Hotel is defined by its timeless modern architecture, well-appointed yet comfortable décor, and exceptional personalized customer service.   Objective Focused on delivering a fast and personalized experience for…

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