New Research Exposes Hidden Service Risks for Hoteliers

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Posts Tagged ‘nps’

How to Engage Your Guests and Get Crucial Feedback

It’s no secret that TripAdvisor and other online review sites have a great influence on booking decisions. In fact, a study from New York University’s Preston Robert Tisch Center for Hospitality and Tourism found that travelers are nearly four times more likely to select a hotel with higher review scores when prices are the same.…

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